Paying For Your Subscription

Page Contents:

Paying by PayPal

Paying by Credit or Debit Card

Paying by Standing Order

Paying by Internet Banking

Paying by Cheque

Paying by Cash

Recurring PayPal Agreements

Paying your subscription in advance

Changing your subscription type or payment method

Abandoned Payment Transactions

Donations

 

Paying by PayPal

When subscribing, select to pay by PayPal. You will be directed to the PayPal Log In page (see image in Credit or Debit Card, below). Enter your account details and select Log In.

Note: If you click on ‘Cancel and return to Isle of Wight Family History Society’ or leave the page for any other reason before completing the payment process you will not be able to start the process again until you have contacted the Membership Secretary to reset your subscription application. See Abandoned Payment Transactions below.

Whilst our preferred method of payment for new memberships and renewals is by PayPal, you may also pay us by the below methods.

 

Paying by Credit or Debit Card

We use PayPal as our merchant to handle all card payments. When subscribing, select to pay by PayPal. You will be directed to the PayPal Log In page:

Select to Pay by Debit or Credit Card. You can then enter your card details and make your payment to us.

Note: If you click on ‘Cancel and return to Isle of Wight Family History Society’ or leave the page for any other reason before completing the payment process you will not be able to start the process again until you have contacted the Membership Secretary to reset your subscription application. See Abandoned Payment Transactions below.

 

Paying by Standing Order

** If you are an existing member updating your Standing Order due to the upcoming subscripiton change use the Standing Order form here and not the one below **

If you use internet banking, you can easily set up a recurring payment. See Internet Banking below. To send written instructions to your bank, download and post a completed Standing Order form direct to your bank for payment. Please ensure that you have entered your membership number as a payment reference.

If you are a new member or not currently paying by this method, please let us know that you have sent instructions to your bank.

The Standing Order Form is set out for us to receive your first payment (for the current subscription) immediately, followed by future payments commencing on 2nd January the following year.

We have no control over Standing Orders, and it is your responsibility to ensure that we are paid correctly and on time.

 

Paying by Internet Banking

The Society's bank account number is 00283911 with sort code 30-97-42 (Lloyds Bank) - please quote your membership number and Surname as a reference when paying by Internet Banking.

You can also set up a recurring payment (Standing Order) by Internet Banking.  Please refer to the instructions above.

** We can only to accept bank payments in Sterling from UK bank accounts **

** At present we are unable to accept any other international bank payments ** 

 

Paying by Cheque

Once you have completed the online registration process, cheques made payable to ‘IOWFHS’ should be posted to:

Dean Bagwell, 47 The Winter Knoll, Littlehampton, West Sussex BN17 6NQ

Please ensure that you print your membership number (if known) and address clearly on the reverse of the cheque.

Your subscription will be activated upon receipt of your cheque ‘on trust’ and we reserve the right to cancel the subscription should your cheque subsequently not be honoured.

** We can only accept cheques in Sterling drawn on UK bank accounts **

**At present we are unable to accept any other cheques or Banker’s Drafts **

 

Paying by Cash

Payment by cash can only be made in person at the Heritage Resource Centre, during our published opening times. Please note that opening times are currently restricted due to Covid-19 with callers only by appointment. Please note that payment at the HRC may result in a delay in the activation of your membership.

 

Recurring PayPal Agreements

Members are currently unable to set up or change recurring payments from their PayPal accounts. Existing instructions will continue until cancelled, with membership accounts being manually updated when payment is received.

 

Paying your subscription in advance

There is no automated process to pay several years in advance. To pay:

  • Make a payment totalling the correct number of subscriptions you are paying for (maximum of 3 years), either by bank transfer, cheque or direct to our PayPal account - payments@isle-of-wight-fhs.co.uk
  • Email the Membership Secretary to advise that you have made the payment and what it is for. 
  • Please note our subscription rates are changing from 1st November 2021. Any advance payment will need to account for this.
  • Your payment will be acknowledged by email or letter but will not show in My Account.
  • Your membership will require manual adjustment by us at the beginning of November, when we begin collecting subscriptions for the coming year. 

 

Changing your Subscription Type or Payment Method

At present it is not possible for members to change their subscription type or (once the payment process has been started) elected method of payment. 

Please contact the Membership Secretary, who will make the necessary changes for you. 

Subscriptions are best changed before they are due to start. Once your subscription has started you may be asked to pay for any increase in your subscription charges and no credits are not given for any reduced subscriptions.

 

Abandoned Payment Transactions

We are aware of an issue where an existing or joining member does not complete the purchase process, they are unable to recommence that process or make a change to the selected subscription type. Where this occurs the transaction and the subscription may be displayed as Pending. 

Please contact the Membership Secretary, who will make the necessary changes for you to continue with your purchase.

 

Donations

Members can make donations to The Society by either:

  • Adding a donation amount when they pay for their subscription,
  • Using the PayPal ‘Donate’ tab at the bottom of our home page, or
  • Where they have made an overpayment, asking for it to be taken as a donation.

Donations are recorded against each member’s account but are not visible when viewing payment transactions within My Account. For donations of £10 or more, members will receive a confirmation email in acknowledgement. For amounts under £10 acknowledgement will be sent on request.

Page last updated March 2021